Loan Solutions Advisor

Jobtome; Tega Cay (SC); On-site; USD 39,000 - 68,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. You will work in a fast-paced, target-driven environment with opportunities for professional development and advancement within the branch network.

The role emphasizes multitasking, empathy, and clear communication while educating customers on loan options and related products. On-site schedule typically Mon–Fri with some extended hours, potentially including Saturdays.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to dynamic demands.
• Exceed customer expectations through ease, empathy and encouragement.
• Engage customers throughout the loan process and life cycle with tailored solutions.
• Manage the life cycle of loans, including collections, while complying with laws and regulations.
• Interact with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate a drive to achieve and stay goal-oriented.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer Service

Spanish

Collections

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. You will work in a fast-paced, target-driven environment with opportunities for professional development and advancement within the branch network.

The role emphasizes multitasking, empathy, and clear communication while educating customers on loan options and related products. On-site schedule typically Mon–Fri with some extended hours, potentially including Saturdays.