Loan Solutions Advisor

OneMain Financial Group; Pflugerville (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision, and life ins.

401(k) with matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Volunteer time off

Job summary

OneMain Financial Group in Pflugerville, TX is seeking a Loan Sales Specialist who listens to customer needs and offers friendly, fast, and affordable financing throughout the loan life cycle. You will help customers at every stage, from initial inquiry to payoff and potential upsell.

The role emphasizes sales, service, and compliance, with training and career growth opportunities in a dynamic, supportive environment and a structured incentive plan.

Qualifications

• High School Diploma or GED required.
• Experience in sales, collections, or customer service preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations through empathy and encouragement.
• Develop connections with customers throughout the loan process and life cycle.
• Manage the loan life cycle including collections while complying with laws.
• Engage with customers via phone, email, chat, and in-house systems.
• Demonstrate drive to achieve goals and be goal-oriented.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Pflugerville, TX is seeking a Loan Sales Specialist who listens to customer needs and offers friendly, fast, and affordable financing throughout the loan life cycle. You will help customers at every stage, from initial inquiry to payoff and potential upsell.

The role emphasizes sales, service, and compliance, with training and career growth opportunities in a dynamic, supportive environment and a structured incentive plan.