Loan Solutions Advisor

Jobtome; North Charleston (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is hiring Loan Sales Specialists to listen to customer needs and provide access to financing options. The role rewards proactive, customer-focused professionals with opportunities for career growth in a dynamic, supportive environment.

On-site schedule Monday–Friday with occasional extended hours, including Saturdays. Benefits include health options, 401(k) matching, employee stock purchase plan, tuition reimbursement, and generous PTO and paid leave.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations with empathy and results aligned to branch goals.
• Engage customers throughout the loan process and lifecycle with tailored solutions.
• Manage loan lifecycle including collections while complying with laws.
• Interact with customers via phone, email, chat and internal systems.
• Demonstrate drive to achieve and a goal-oriented mindset.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Collections experience

Customer service

Education

High School Diploma or GED

Job description

OneMain is hiring Loan Sales Specialists to listen to customer needs and provide access to financing options. The role rewards proactive, customer-focused professionals with opportunities for career growth in a dynamic, supportive environment.

On-site schedule Monday–Friday with occasional extended hours, including Saturdays. Benefits include health options, 401(k) matching, employee stock purchase plan, tuition reimbursement, and generous PTO and paid leave.