Loan Sales & Solutions Advisor

OneMain Financial Group; Fort Worth (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Job summary

OneMain Financial in Fort Worth, TX is seeking a Loan Sales Specialist who listens to customer needs and provides access to friendly, fast financing for life’s expenses. You will contribute to a competitive, rewards-driven team environment and build a career through development opportunities.

Responsibilities include managing loan lifecycles, engaging customers via phone, email, and chat, and educating clients on loan terms and optional insurance products.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role.
• Exceed customer expectations with ease, empathy and encouragement to achieve goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process.
• Manage the life cycle of loans, including collections, while complying with laws.
• Engage with customers and departments via phone, email, chat and our systems.
• Exhibit passion for achievement and a goal-oriented attitude.
• Educate customers on loan terms and optional insurance products.

Skills

Sales skills

Customer service

Multitasking

Empathy

Education

High School Diploma or GED

Job description

OneMain Financial in Fort Worth, TX is seeking a Loan Sales Specialist who listens to customer needs and provides access to friendly, fast financing for life’s expenses. You will contribute to a competitive, rewards-driven team environment and build a career through development opportunities.

Responsibilities include managing loan lifecycles, engaging customers via phone, email, and chat, and educating clients on loan terms and optional insurance products.