Loan Solutions Advisor

OneMain Financial Group; Hardin (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group in Missouri is seeking a Loan Sales Specialist to listen to customer needs and provide accessible financing options. You will work in a competitive, reward-driven environment with professional development and advancement opportunities, alongside comprehensive employee benefits.

The role emphasizes building customer relationships, managing loan lifecycles, and explaining loan terms and insurance options to customers across multiple channels.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Surpass customer expectations with empathy and drive, contributing to branch goals.
• Build new connections and engage customers through the loan process with tailored solutions.
• Manage loan lifecycle, including collections activities, while complying with laws and regulations.
• Communicate with customers via phone, email, chat and internal systems.
• Demonstrate a winning attitude and goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Missouri is seeking a Loan Sales Specialist to listen to customer needs and provide accessible financing options. You will work in a competitive, reward-driven environment with professional development and advancement opportunities, alongside comprehensive employee benefits.

The role emphasizes building customer relationships, managing loan lifecycles, and explaining loan terms and insurance options to customers across multiple channels.