Loan Solutions Advisor

myhrhome; Chico (CA); On-site; USD 54,443,000 - 64,472,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) Matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing solutions. You will work in a competitive environment where effort directly affects results and career growth.

You’ll manage the loan process from inquiry to close, provide friendly service across channels, and stay compliant with relevant laws while helping customers understand loan terms and options.

Qualifications

• Requirements include a High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands while delivering timely service.
• Exceed customer expectations through empathy and drive to achieve branch goals.
• Engage customers throughout the loan process and offer tailored solutions.
• Manage loan life cycle, including collections, while complying with laws.
• Interact with customers and departments via phone, email, chat, and internal systems.
• Demonstrate a drive to achieve and goal-oriented attitude.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing solutions. You will work in a competitive environment where effort directly affects results and career growth.

You’ll manage the loan process from inquiry to close, provide friendly service across channels, and stay compliant with relevant laws while helping customers understand loan terms and options.