Loan Solutions Consultant

OneMain Financial; Auburn (ME); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist to assist customers with financing needs and guide them through the loan process. You will interact with customers across channels, present tailored loan solutions, and contribute to branch goals in a fast-paced environment.

The role emphasizes compliance, customer education, and teamwork while offering professional development and opportunities for advancement within OneMain’s nationwide network.

Qualifications

• High School Diploma or GED required or preferred.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish required for role.

Responsibilities

• Multitask effectively and adapt to dynamic demands of the role.
• Exceed customer expectations through empathy and results.
• Develop and maintain connections with customers throughout the loan process.
• Manage loan life cycle, including collections activities, while complying with laws.
• Engage customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate achievement focus and goal orientation.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual - Spanish

Communication skills

Time management

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to assist customers with financing needs and guide them through the loan process. You will interact with customers across channels, present tailored loan solutions, and contribute to branch goals in a fast-paced environment.

The role emphasizes compliance, customer education, and teamwork while offering professional development and opportunities for advancement within OneMain’s nationwide network.