Loan Solutions Advisor

myhrhome; Lansing (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with access to financing and to advance their financial goals. The role emphasizes service excellence, compliance, and cross-team collaboration in a dynamic environment.

Location is on-site with a schedule Monday–Friday, with possible extended hours, including weekends. The position offers an annual salary plus incentives, with comprehensive benefits and growth opportunities within the company.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely, efficient service.
• Exceed customer expectations through ease, empathy and encouragement to achieve goals.
• Develop and maintain connections with customers throughout the loan process, offering tailored solutions.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate internal drive and goal-oriented attitude to achieve results.
• Educate customers on optional insurance products and loan terms and options.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with access to financing and to advance their financial goals. The role emphasizes service excellence, compliance, and cross-team collaboration in a dynamic environment.

Location is on-site with a schedule Monday–Friday, with possible extended hours, including weekends. The position offers an annual salary plus incentives, with comprehensive benefits and growth opportunities within the company.