Loan Servicing Specialist: Real Estate & DMV

Stanford Federal Credit Union; Palo Alto (CA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Employee medical coverage

Dental coverage

Vision coverage

Life/AD&D insurance

Short-term disability

Dependent coverage 50%

401(k) matching

Education reimbursement

Commuter toll

Wellness benefits

Sick leave

Vacation time

Bank holidays

Training & conferences

Loan rate discounts

Waived fees

Job summary

Stanford Federal Credit Union in Palo Alto seeks a Loan Administration Specialist to manage daily Real Estate and Member Business Lending servicing, handle loan payments and payoff processing, and ensure documentation compliance.

The role requires 1–3 years of relevant experience, a bachelor’s degree or equivalent, and strong communication. It is an onsite position with comprehensive benefits and ongoing training opportunities at our Bay Area workplace.

Qualifications

• 1–3 years of customer service or loan servicing experience.
• Bachelor’s degree or equivalent education/experience.
• Strong written and verbal communication skills.
• Experience with Microsoft 365 applications.

Responsibilities

• Assist with DMV transactions on processing with precision.
• Manage inventory of original notes and loan files.
• Respond to day-to-day member loan inquiries and servicing needs.
• Post-closing documents for Real Estate and Commercial loans.
• Set up ACH accounts and post payments accurately.
• Handle loan maintenance, deferments, and payoff requests.

Skills

Customer service

Loan servicing

Communication skills

Attention to detail

Microsoft 365

Education

Bachelor’s degree or combination of education and experience

Tools

Microsoft 365

Job description

Stanford Federal Credit Union in Palo Alto seeks a Loan Administration Specialist to manage daily Real Estate and Member Business Lending servicing, handle loan payments and payoff processing, and ensure documentation compliance.

The role requires 1–3 years of relevant experience, a bachelor’s degree or equivalent, and strong communication. It is an onsite position with comprehensive benefits and ongoing training opportunities at our Bay Area workplace.