Loan Servicing Specialist - Detail-Driven & Customer-Focused

Superior National Bank; Hancock Township (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Superior National Bank is seeking a dedicated individual for Loan Operations in Hancock Township, Michigan. The role involves inputting and updating loan data, preparing loan documents, and providing excellent customer service. Ideal candidates will possess strong analytical skills and attention to detail.

Educational qualifications include a bachelor’s or associate degree in a relevant field, along with effective communication skills and a solid background in customer service. Previous banking experience is preferred.

Qualifications

• Bachelor's or associate degree preferred, or equivalent experience.
• Previous experience in a bank or lending environment is desired.
• Knowledge of bank loan products is a plus.

Responsibilities

• Perform collateral maintenance on various loan types.
• Provide superior customer service to loan customers.
• Monitor insurance coverage on all loan collateral.
• Process and maintain files for new and paid loans.
• Ensure loan collateral is properly secured.

Skills

Customer service background

Strong verbal and written communication skills

Analytical and problem-solving skills

Attention to detail

Strong computer and technical skills

Education

Bachelor’s or associate degree in business, finance, or accounting

High school diploma or equivalent

Job description

Superior National Bank is seeking a dedicated individual for Loan Operations in Hancock Township, Michigan. The role involves inputting and updating loan data, preparing loan documents, and providing excellent customer service. Ideal candidates will possess strong analytical skills and attention to detail.

Educational qualifications include a bachelor’s or associate degree in a relevant field, along with effective communication skills and a solid background in customer service. Previous banking experience is preferred.