Loan Servicing & Operations Specialist

Northwest Financial Corp.; Spencer (IA); On-site; USD 36,000 - 54,000; Full time

Job summary

Northwest Financial Corp. in Spencer, IA is seeking a Loan Processor to handle system loan input and LOS data maintenance, and provide operational support to branches to improve efficiency.

You will process escrow items, ensure regulatory compliance, assist audits and examinations, and deliver high quality customer service while building relationships with borrowers and staff. Responsibilities also include staying informed on bank products and services, attending meetings, and identifying

Qualifications

• High school diploma or GED required; related experience preferred.
• Strong verbal and written communication skills.
• Ability to read and interpret business-related regulations.

Responsibilities

• Input and maintain loan data in LOS; ensure data integrity.
• Provide operational support to branches and drive efficiency.
• Set up, process and pay escrow items as required.
• Back up other positions and embrace additional duties.
• Maintain compliance with federal, state, and local laws and regulations.
• Assist examinations, audits and third-party reviews.
• Follow Information Security Program and maintain risk awareness.
• Engage in community events to uphold the bank's image.
• Attend meetings and develop knowledge of bank products.
• Deliver quality customer service and build relationships.

Skills

Loan processing

Data entry

Customer service

Attention to detail

Regulatory compliance

Communication

Education

High school diploma or GED

Tools

Loan Origination System (LOS)

Microsoft Excel

Job description

Northwest Financial Corp. in Spencer, IA is seeking a Loan Processor to handle system loan input and LOS data maintenance, and provide operational support to branches to improve efficiency.

You will process escrow items, ensure regulatory compliance, assist audits and examinations, and deliver high quality customer service while building relationships with borrowers and staff. Responsibilities also include staying informed on bank products and services, attending meetings, and identifying