Loan Servicing Operations Specialist

The Cape Cod Five Cents Savings Bank; Hyannis (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Cape Cod Five Cents Savings Bank in Hyannis is looking for a qualified individual to perform operational duties in support of loan operations. The role requires skills in preparing loans and mortgages, providing exceptional customer service, and ensuring compliance with regulations.

Ideal candidates will have a minimum of one year of experience in banking or financial services, efficient handling of confidential information, and strong communication skills.

Qualifications

• Minimum one year banking or financial services experience preferably in a loan servicing/support environment.
• Demonstrated ability to handle confidential information.
• Ability to produce large volumes of accurate work within defined time guidelines.

Responsibilities

• Performs multiple loan operations activities including preparing and booking loans and mortgages.
• Responsible for daily, monthly and bi-monthly investor reporting and remitting.
• Delivers superior level of internal and external customer service.

Skills

Banking or financial services experience

Confidential information handling

Accounting fundamentals

Loan systems understanding

Computer skills (Word, Excel, Adobe)

Interpersonal and communication skills

Education

Associates degree or equivalent experience

Job description

The Cape Cod Five Cents Savings Bank in Hyannis is looking for a qualified individual to perform operational duties in support of loan operations. The role requires skills in preparing loans and mortgages, providing exceptional customer service, and ensuring compliance with regulations.

Ideal candidates will have a minimum of one year of experience in banking or financial services, efficient handling of confidential information, and strong communication skills.