Loan Servicing Leader — Compliance & Operations

Wilson Bank & Trust; Lebanon (TN); Presencial; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

The Loan Servicing Manager at Wilson Bank & Trust leads a team responsible for the full lifecycle of loan servicing, insurance tracking, escrow administration, and system reviews. You’ll ensure regulatory compliance, support audits, and drive process improvements to support our customers and community.

You’ll collaborate with lending, underwriting, and insurance teams, mentor staff, and implement efficient, compliant banking operations while upholding the company’s values and service

Formación

• Bachelor’s degree in a related field is preferred.
• 3 years of experience in bank lending, loan operations, or a related field.
• 1 year of supervisory or leadership experience.
• Strong knowledge of lending processes, regulations, and risk management.

Responsabilidades

• Provide leadership and mentorship to the Loan Servicing team.
• Oversee the full lifecycle of loan servicing operations.
• Ensure regulatory compliance and support internal audits.
• Manage escrow, insurance tracking, and system reviews.
• Respond to customer inquiries and document processes.
• Develop and refine internal controls and procedures.
• Collaborate across business units to improve efficiency.

Conocimientos

Leadership

Supervisory Experience

Communication Skills

Analytical Skills

Regulatory Knowledge

Educación

Bachelor’s degree in related field

Herramientas

Microsoft Office

Descripción del empleo

The Loan Servicing Manager at Wilson Bank & Trust leads a team responsible for the full lifecycle of loan servicing, insurance tracking, escrow administration, and system reviews. You’ll ensure regulatory compliance, support audits, and drive process improvements to support our customers and community.

You’ll collaborate with lending, underwriting, and insurance teams, mentor staff, and implement efficient, compliant banking operations while upholding the company’s values and service