Loan Operations Specialist — Impact & Service

Wilson Bank & Trust; Center (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous ATO

Employee Assistance Program

Employee Stock Purchase program

Job summary

Wilson Bank & Trust is seeking a Loan Operations Servicing Specialist to manage loan servicing tasks and ensure accurate account maintenance. The specialist plays a critical role in processing transactions, addressing customer inquiries, and adhering to regulatory requirements.

The ideal candidate will have strong attention to detail, communication skills, and a background in finance or banking. Join us to make a meaningful impact in a dynamic, community-focused organization.

Qualifications

• 1 year of experience in banking, loan operations, or loan documentation preparation preferred.
• Basic understanding of loan servicing concepts preferred.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Process routine loan servicing transactions including payments and account updates.
• Verify loan payments are posted accurately and timely to the core system.
• Respond to internal and customer inquiries related to loan servicing.

Skills

Attention to detail

Customer service orientation

Communication skills

Proficient with Microsoft Office

Problem-solving skills

Education

High school diploma or GED

Associate’s degree in finance, business, or related field

Job description

Wilson Bank & Trust is seeking a Loan Operations Servicing Specialist to manage loan servicing tasks and ensure accurate account maintenance. The specialist plays a critical role in processing transactions, addressing customer inquiries, and adhering to regulatory requirements.

The ideal candidate will have strong attention to detail, communication skills, and a background in finance or banking. Join us to make a meaningful impact in a dynamic, community-focused organization.