Loan Servicing & Front Desk Specialist

Canyon-View-Credit-Union; West Jordan (UT); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance with HSA

401(k) with employer contribution

18 PTO days per year

12 paid holidays

Career advancement opportunities

Paid training opportunities

Discounts on credit card interest

Discounts on mortgage loan fees

Job summary

Canyon View Credit Union in West Jordan, UT is seeking a front desk/visitor support professional for the West Jordan Financial Center (FC1). The role involves in-office work, front desk duties, mail handling, and security duties during business hours.

You will assist with consumer loan support, payoff processing, back-end product servicing, insurance, and title work while upholding the credit union’s mission to elevate members’ financial experience with superior service.

Qualifications

• 1–2 years in a customer service or support role.
• Experience communicating professionally with members in person, by phone, and digitally.
• High school diploma or GED.
• Proficient with standard office equipment and software.
• Basic banking or lending knowledge is a plus.

Responsibilities

• Provide front desk support including checking in and out vendors/visitors and deliveries.
• Maintain building security by greeting visitors and monitoring entrances during business hours.
• Receive, sort, and distribute mail and parcels accurately and timely.
• Check in incoming packages using Envoy for accurate tracking and delivery.
• Coordinate with mail vendors for daily pickup of time-sensitive parcels.
• Support Direct Lending team as needed and process checks for payoffs and Bill Pay.

Skills

Customer service

Professional communication

Front desk experience

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Canyon View Credit Union in West Jordan, UT is seeking a front desk/visitor support professional for the West Jordan Financial Center (FC1). The role involves in-office work, front desk duties, mail handling, and security duties during business hours.

You will assist with consumer loan support, payoff processing, back-end product servicing, insurance, and title work while upholding the credit union’s mission to elevate members’ financial experience with superior service.