Loan Services Specialist – In-Store Customer Support

LoanStar Title Loans; Fort Worth (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Benefits after 91st day

Job summary

LoanStar Title Loans is seeking a Customer Service Representative in Fort Worth, TX. This in-store role involves assisting potential borrowers, evaluating vehicles for loans, handling payments, and keeping customers informed about their accounts.

You’ll join a team dedicated to honest, respectful service and helping clients with flexible options. The position requires a high school diploma or equivalent and offers on-site work hours, paid training, holidays, and vacation benefits after

Qualifications

• Must have high school diploma or equivalent.
• Excellent communication and customer service skills are essential.
• Ability to work full-time in-store schedule as listed.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Excellent communication

Detail-oriented

Organized

Positive attitude

Strong work ethic

Education

High school diploma or equivalent

Tools

Data entry software

Job description

LoanStar Title Loans is seeking a Customer Service Representative in Fort Worth, TX. This in-store role involves assisting potential borrowers, evaluating vehicles for loans, handling payments, and keeping customers informed about their accounts.

You’ll join a team dedicated to honest, respectful service and helping clients with flexible options. The position requires a high school diploma or equivalent and offers on-site work hours, paid training, holidays, and vacation benefits after