Loan Services & Office Assistant – City Programs

cityofjackson; Jackson (MI); On-site; USD 44,000 - 54,000; Full time

Job summary

The City of Jackson is seeking a Loan Services Specialist/Office Assistant to process loan applications and closings for home rehabilitation programs. You will perform clerical tasks, bookkeeping, data entry, and prepare financial files across several grant programs.

Responsibilities include working with BS&A, Neighborly, and IDIS systems, handling inquiries, maintaining records, and assisting with program reporting and administrative duties as needed. Strong Excel and Word skills required.

Qualifications

• Knowledge of general bookkeeping and account keeping standards.
• Detail-oriented with ability to manage large volumes of information.
• Proficiency with Microsoft Word and Excel.
• Typing at least 45 wpm and 6000 keystrokes per hour.
• Ability to learn specialized financial applications.
• Ability to work independently and in a team.

Responsibilities

• Process applications for home rehabilitation loan programs and determine eligibility.
• Process loans and closings; prepare closing documentation and payments.
• Maintain related paper and electronic files; respond to informational requests.
• Create spreadsheets and graphs using Excel; prepare data summaries.
• Enter data in BS&A, Neighborly, and IDIS; audit documents for errors.

Skills

Typing 45 wpm

Excel proficiency

Microsoft Word

Bookkeeping

Attention to detail

Tools

BS&A

Neighborly

IDIS

Job description

The City of Jackson is seeking a Loan Services Specialist/Office Assistant to process loan applications and closings for home rehabilitation programs. You will perform clerical tasks, bookkeeping, data entry, and prepare financial files across several grant programs.

Responsibilities include working with BS&A, Neighborly, and IDIS systems, handling inquiries, maintaining records, and assisting with program reporting and administrative duties as needed. Strong Excel and Word skills required.