Loan Services & Customer Care Specialist — Bonus Eligible

Kinsmith Finance; Chattanooga (TN); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Monthly performance bonuses

Paid training

Paid time off

Opportunities for promotion

Job summary

Kinsmith Finance is seeking a Customer Service Representative to engage with customers at the Chattanooga branch. You will process loan applications, accept payments, and help manage customer accounts with a focus on accuracy and service quality.

Join a team that rewards performance with monthly bonuses, paid training, and opportunities for promotion. A high school diploma and strong communication skills are required, with prior customer service experience preferred.

Qualifications

• High school diploma required.
• Customer service or retail experience preferred.
• Must have strong communication and problem-solving abilities.

Responsibilities

• Greet and assist customers in person and by phone.
• Process loan applications and payments.
• Answer questions about accounts and loan options.
• Work with customers to find solutions if they become past due.
• Maintain accurate customer records.
• Work with your team to meet branch goals.

Skills

People skills

Communication

Dependable

Organized

Education

High school

Job description

Kinsmith Finance is seeking a Customer Service Representative to engage with customers at the Chattanooga branch. You will process loan applications, accept payments, and help manage customer accounts with a focus on accuracy and service quality.

Join a team that rewards performance with monthly bonuses, paid training, and opportunities for promotion. A high school diploma and strong communication skills are required, with prior customer service experience preferred.