In-Branch Loan Support & Customer Care Specialist

Kinsmith Finance; Norcross (GA); Sur place; USD 18 000 - 19 000; Plein temps

Avantages offerts par ce poste

Monthly performance bonuses up to $130

Paid training

Paid time off

Opportunities for promotion

Résumé du poste

Kinsmith Finance is seeking a Customer Service Representative to assist customers in our Atlanta area branch. You will process loan applications, take payments, and help manage accounts with a focus on accuracy and friendly service.

In this role you will greet customers in person and by phone, answer questions about accounts and loan options, and work with the team to meet branch goals. A high school diploma is required and training is provided.

Qualifications

• Strong people and communication skills.
• Dependable and organized.
• Positive attitude and strong work ethic.
• Customer service or retail experience preferred.

Responsabilités

• Greet and assist customers in person and by phone.
• Process loan applications and payments.
• Answer questions about accounts and loan options.
• Work with customers to find solutions if they become past due.
• Maintain accurate customer records.
• Work with your team to meet branch goals.

Connaissances

People skills

Communication

Dependable

Organized

Customer service experience

Formation

High school diploma or equivalent

Description du poste

Kinsmith Finance is seeking a Customer Service Representative to assist customers in our Atlanta area branch. You will process loan applications, take payments, and help manage accounts with a focus on accuracy and friendly service.

In this role you will greet customers in person and by phone, answer questions about accounts and loan options, and work with the team to meet branch goals. A high school diploma is required and training is provided.