Loan Services & Customer Care Specialist

Kinsmith Finance; Decatur (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Monthly bonuses

Paid training

Paid time off

Promotion opportunities

Job summary

Kinsmith Finance in Decatur, GA, is seeking a Customer Service Representative to work at our branch. You’ll greet customers, process loan applications and payments, and assist in managing accounts to help families solve financial challenges.

We value strong communication, dependability, and a positive attitude. The role offers monthly bonuses up to $1300, paid training, PTO, and opportunities for promotion.

Qualifications

• High school diploma required.
• Customer service or retail experience preferred.
• Strong communication and organizational skills.
• Ability to work in-person and over the phone with customers.

Responsibilities

• Greet and assist customers in person and by phone.
• Process loan applications and payments.
• Answer questions about accounts and loan options.
• Work with customers to find solutions if they become past due.
• Maintain accurate customer records.
• Work with your team to meet branch goals.

Skills

Customer service

Communication

Dependable

Organized

Team player

Education

High school diploma

Job description

Kinsmith Finance in Decatur, GA, is seeking a Customer Service Representative to work at our branch. You’ll greet customers, process loan applications and payments, and assist in managing accounts to help families solve financial challenges.

We value strong communication, dependability, and a positive attitude. The role offers monthly bonuses up to $1300, paid training, PTO, and opportunities for promotion.