Customer Service Rep - Growth, Bonuses, Paid Training

Kinsmith Finance; Smyrna (GA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Monthly bonuses up to $1300

Paid training

Paid time off

Opportunities for promotion

Job summary

Kinsmith Finance in Smyrna, GA is seeking a Customer Service Representative to work in-branch, processing loan applications, accepting payments, and helping customers manage accounts with a focus on service excellence.

The role requires strong communication, organizational, and problem-solving skills and a basic proficiency with computers. A high school diploma is required; the position offers paid training, PTO, and opportunities for promotion.

Qualifications

• High school diploma required.
• Customer service or retail experience preferred.
• Strong communication and organizational skills.
• Ability to work with customers to resolve questions and problems.

Responsibilities

• Greet and assist customers in person and by phone.
• Process loan applications and payments.
• Answer questions about accounts and loan options.
• Work with customers to find solutions if they become past due.
• Maintain accurate customer records.
• Work with your team to meet branch goals.

Skills

Customer service

Communication

Organizational skills

Problem solving

Basic computer skills

Education

High school diploma or equivalent

Job description

Kinsmith Finance in Smyrna, GA is seeking a Customer Service Representative to work in-branch, processing loan applications, accepting payments, and helping customers manage accounts with a focus on service excellence.

The role requires strong communication, organizational, and problem-solving skills and a basic proficiency with computers. A high school diploma is required; the position offers paid training, PTO, and opportunities for promotion.