Finance CSR — Monthly Bonuses Up to $1,300

Kinsmith Finance; Chattanooga (TN); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Monthly bonuses up to $1300

Paid training

Paid time off

Opportunities for promotion

Job summary

Kinsmith Finance is seeking a Customer Service Representative at our Chattanooga branch to assist customers with loan applications, payments, and account management. You will work in our local office and support a team focused on helping clients achieve their financial goals.

Applicants should have strong communication and organizational skills, with prior customer service or retail experience preferred. A high school diploma is required, and some roles may offer paid training and opportunities

Qualifications

• High school diploma or equivalent required.
• Strong communication and problem-solving skills.
• Customer service or retail experience preferred.
• Ability to work beyond standard weekday hours if necessary to meet business goals.

Responsibilities

• Greet and assist customers in person and by phone.
• Process loan applications and payments.
• Answer questions about accounts and loan options.
• Maintain accurate customer records.
• Work with your team to meet branch goals.

Skills

People skills

Communication skills

Organizational skills

Problem-solving

Customer service experience

Education

High school diploma

Tools

Basic Computer Proficiency

Job description

Kinsmith Finance is seeking a Customer Service Representative at our Chattanooga branch to assist customers with loan applications, payments, and account management. You will work in our local office and support a team focused on helping clients achieve their financial goals.

Applicants should have strong communication and organizational skills, with prior customer service or retail experience preferred. A high school diploma is required, and some roles may offer paid training and opportunities