Loan Sales & Tax Services Specialist Growth & Bonus

WAC-KY World Finance Company of Kentucky, LLC; Shepherdsville (KY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bonus opportunities

Comprehensive benefits (medical, dent,

Vision

Life insurance

Long-term disability

Mental health support

401(k) with company match

Paid holidays and vacation

Volunteer time

Predictable schedules

Job summary

World Finance is seeking a Financial Services Representative in Kentucky to drive loan sales, manage collections, and support tax services. The role involves extensive in-person customer interactions, daily outbound calls, and achieving performance targets across sales, collections, tax services, and branch operations.

The position offers performance-based earnings, comprehensive benefits, and opportunities for advancement within a fast-paced, branch-focused environment.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.
• High school diploma or equivalent and valid driver’s license.

Responsibilities

• Drive loan sales by taking applications, explaining terms, and asking for the business.
• Outbound daily outreach for collections, follow-up, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting arrangements.
• Contact borrowers to drive loan volume and cross-sell financial products and services.
• Assist customers in person with loan applications, tax preparation, payments, and account questions.
• Process payments, updates, tax documents, and document activity in systems.
• Maintain accurate, compliant records and timely tax documentation.
• Handle cash and complete bank transactions as required.
• Follow policies, procedures, and regulatory requirements; complete training and meet performance expectations.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication

Data entry

Education

High school diploma or equivalent

Job description

World Finance is seeking a Financial Services Representative in Kentucky to drive loan sales, manage collections, and support tax services. The role involves extensive in-person customer interactions, daily outbound calls, and achieving performance targets across sales, collections, tax services, and branch operations.

The position offers performance-based earnings, comprehensive benefits, and opportunities for advancement within a fast-paced, branch-focused environment.