Loan Sales & Financial Services Advisor

WAC-KY World Finance Company of Kentucky, LLC; Paintsville (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

World Finance in Kentucky is seeking a Financial Services Representative to guide customers on their financial journey. You will drive loan sales, manage delinquent accounts, prepare tax returns, and work directly with customers to meet financial needs.

This role requires daily outbound calling, including high-volume collection activity, plus in-person meetings to close loans. Compensation ranges from $15–$22 per hour with performance-based bonus opportunities.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Ability to obtain required insurance licensing.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting arrangements.
• Assist customers in person with loan applications, tax preparation, and payments.
• Process payments, updates, and tax documentation; document all activity accurately.
• Maintain compliant records and handle cash and deposits as required.

Skills

Sales experience

Customer service

Collections

Account management

Communication skills

Problem solving

Data entry

Education

High school diploma or equivalent

Job description

World Finance in Kentucky is seeking a Financial Services Representative to guide customers on their financial journey. You will drive loan sales, manage delinquent accounts, prepare tax returns, and work directly with customers to meet financial needs.

This role requires daily outbound calling, including high-volume collection activity, plus in-person meetings to close loans. Compensation ranges from $15–$22 per hour with performance-based bonus opportunities.