Loan Sales & Collections Specialist

World-Finance-Company-of-Kentucky,-LLC; Ashland (KY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Mental health support

401(k) with company match

Paid holidays

Vacation time

Job summary

World Finance is seeking a Financial Services Representative in Ashland, KY to drive loan sales, handle collections, and assist customers with tax preparation—all in a fast-paced, in-person role. Expect daily outbound calls, customer meetings, and performance-based earnings with comprehensive benefits.

You will manage delinquent accounts, balance cash, and ensure compliance with policies and regulations while supporting branch operations and customer needs.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license, reliable transportation, and current insurance.
• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult conversations.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Assist customers in person with loan applications and tax preparation services.
• Process payments, updates, and documentation in company systems.

Skills

Sales

Customer service

Collections

Account management

Communication

Problem-solving

Organization

Education

High school diploma

Tools

Basic computer skills

CRM/Account systems

Job description

World Finance is seeking a Financial Services Representative in Ashland, KY to drive loan sales, handle collections, and assist customers with tax preparation—all in a fast-paced, in-person role. Expect daily outbound calls, customer meetings, and performance-based earnings with comprehensive benefits.

You will manage delinquent accounts, balance cash, and ensure compliance with policies and regulations while supporting branch operations and customer needs.