Loan Sales & Tax Services Specialist

World Finance Corporation of Tennessee; Smyrna (GA); On-site; USD 25,000 - 28,000; Full time

Job summary

World Acceptance Corporation is seeking a Financial Services Representative (FSR) in Smyrna, GA to drive loan sales and manage collections while assisting customers with tax preparation and financial needs.

The role requires daily outbound calls, in-person customer meetings, and adherence to branch and regulatory requirements. Salary is $18–$20 per hour with performance-based bonuses, comprehensive benefits, and clear advancement potential.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult conversations.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Drive and close loan sales by taking applications and explaining terms.
• Conduct substantial daily outbound outreach for collections and new business generation.
• Manage delinquent accounts and secure payments; arrange payment plans.
• Assist customers in person with loan applications and tax preparation services.
• Process payments and maintain accurate records in company systems.
• Handle cash, deposits, and ensure compliance with policies.

Skills

Sales experience

Customer service

Collections

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

World Acceptance Corporation is seeking a Financial Services Representative (FSR) in Smyrna, GA to drive loan sales and manage collections while assisting customers with tax preparation and financial needs.

The role requires daily outbound calls, in-person customer meetings, and adherence to branch and regulatory requirements. Salary is $18–$20 per hour with performance-based bonuses, comprehensive benefits, and clear advancement potential.