Loan Sales Specialist

OneMain Financial; Gaithersburg (MD); On-site; Full time

Job summary

A leading financial services company is seeking Loan Sales Specialists to empower customers by providing access to affordable financing. This role involves managing loan processes, exceeding customer expectations, and offers competitive compensation with opportunities for career advancement. Join a supportive environment with comprehensive training and benefits.

Benefits

Health options

401(k) matching up to 4%

Employee Stock Purchase Plan with a 10% discount

Tuition reimbursement

Paid time off

Sick leave

Holidays

Volunteer days

Qualifications

• High School Diploma or GED required.
• Preferred experience in Sales, Collections, or Customer Service.

Responsibilities

• Manage the lifecycle of loans, including collections activities.
• Exceed customer expectations and deliver tailored solutions.
• Engage with customers via phone, email, chat, and in-house systems.

Skills

Sales

Customer Service

Collections

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role offers rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Target base salary range is $18.00-$22.00, based on skills and experience. Additionally, this role is eligible for a competitive bonus program tied to individual and company performance.

In the Role

1. Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
2. Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals.
3. Develop new connections and maintain existing ones by engaging customers throughout the loan process and lifecycle, presenting tailored solutions based on customer needs.
4. Manage the lifecycle of loans, including collections activities, while maintaining compliance with all relevant laws and regulations.
5. Engage with customers and other departments via multiple channels, including phone, email, chat, and in-house systems.
6. Exhibit passion for achievement, bringing an internal drive to succeed with a goal-oriented attitude.
7. Clearly educate and inform customers on optional insurance products, ensuring thorough understanding of loans, terms, and options.

Requirements

• High School Diploma or GED

Preferred

• Sales, Collections, or Customer Service experience

Location

On-site

Schedule

Monday-Friday during standard business hours, with some extended hours including potential Saturdays.

Who We Are

Joining OneMain offers the potential to earn a salary plus incentives, with career advancement opportunities into leadership roles like Branch Manager and District Manager through comprehensive training programs. Benefits include health options, up to 4% matching 401(k), Employee Stock Purchase Plan with a 10% discount, tuition reimbursement, paid time off, sick leave, holidays, and volunteer days.

Since 1912, OneMainFinancial has been dedicated to providing responsible credit access to nonprime customers, helping millions achieve their financial goals. We serve customers across more than 1,300 locations and online, committed to an inclusive culture, career development, and community impact. There’s never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Business Development, Entry Level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Benefits, Customer Experience, Credit, Leadership, Manager Trainee