Loan Sales Specialist- Mountain Standard Time

Reprise Financial; Dallas (TX); Remote; Full time

Job summary

A leading financial company is seeking a Loan Sales Specialist to provide excellent service and support to customers in a fully remote role. The ideal candidate will engage confidently with clients, manage applications, and build customer loyalty. This entry-level position offers a competitive salary and benefits, including health insurance and paid time off.

Benefits

Health, dental, vision

401(k) with Safe Harbor Match

Paid time off

Paid Parental Leave (12 weeks)

Tech tools for productivity

Qualifications

• 1-2 years of call center experience, preferably with high-volume calls.
• Understanding of credit bureau reporting.

Responsibilities

• Handle inbound and outbound calls/emails via our dialer system.
• Guide customers through application steps and maintain knowledge of policies.
• Meet or exceed monthly performance metrics.

Skills

Customer satisfaction

Sales skills

Strong communication

Self-motivated

Goal-oriented

Job description

Loan Sales Specialist - Mountain Standard Time

Join us as a Loan Sales Specialist - Mountain Standard Time at Reprise Financial.

Job Details

Application updates: 4 days ago, among the first 25 applicants.

This salary range is provided by Reprise Financial; your actual pay will depend on your skills and experience. Please consult with your recruiter for more details.

Base Pay Range

$19.00/hr - $20.00/hr

About Reprise Financial

Reprise Financial aims to simplify the financial journey for our customers by making personal loans accessible and transparent. We leverage technology and a customer-first approach to provide fast, reliable personal loans up to $25,000, free of hidden fees or complex terms. Our commitment to integrity and clarity fosters trust and empowers individuals to manage their finances effectively.

We foster a workplace built on innovation, collaboration, and kindness. Our mission drives us to exceed expectations and make a meaningful impact. We support our employees with tools, resources, and a culture of transparency, continuous improvement, and open communication.

Role Overview

We seek positive, enthusiastic individuals to deliver excellent service to our customers. As a fast-growing online consumer finance lender, we provide solutions across the country. We are hiring a Sales Associate capable of engaging confidently with customers and prospects nationwide.

Key Responsibilities

• Work independently in a fast-paced remote environment with guidance from management and team members.
• Multitask effectively and ensure timely, efficient service.
• Handle inbound and outbound calls/emails via our dialer system.
• Assist customers with ongoing applications, providing information and support.
• Communicate through multiple channels (phone, email, chat, internal systems).
• Assess customer needs, explore options, and introduce different loan types.
• Build trust and customer loyalty throughout the application process.
• Guide customers through application steps: verifying info, uploading documents, documenting applications, answering questions, and explaining loan options.
• Maintain knowledge of company policies, procedures, and lending laws.
• Complete sales training on product knowledge, sales tactics, and systems.
• Meet or exceed monthly performance metrics.
• Actively seek and give feedback for continuous improvement.

Skills & Qualifications

• 1-2 years of call center experience, preferably with high-volume calls or dialer systems.
• Customer satisfaction and sales skills.
• Coachable, adaptable, eager to learn and grow.
• Strong communication, customer service, and sales tactics.
• Goal-oriented with proficient computer skills.
• Self-motivated and performance-driven.
• Understanding of credit bureau reporting.

Location & Compensation

This is a fully remote role; you may work from anywhere, with optional visits to our Irving, TX office. All team members must reside in approved locations at start date.

Pay: $19-$20/hour, plus potential monthly bonuses based on performance.

Benefits

• Health, dental, vision, HSA contributions, EAP.
• 401(k) with Safe Harbor Match.
• Paid time off, holidays, sick leave, floating holidays.
• Paid Parental Leave (12 weeks).
• Competitive salary and bonuses.
• Tech tools for productivity and connection.

Core Values

• Excellence, Impact, Innovation, Customer Focus, Collaboration, Kindness.

Equal Opportunity

We are committed to diversity and inclusion, providing equal employment opportunities regardless of protected characteristics.

Additional Information

• Seniority Level: Entry Level
• Employment Type: Full-Time
• Job Function: Sales and Business Development