Loan Sales Specialist

OneMain Financial; Randallstown (MD); On-site; Full time

Job summary

OneMain Financial is seeking Loan Sales Specialists to empower customers with fast and affordable financing. This role offers competitive compensation, professional development, and opportunities for advancement in a supportive environment. Candidates should have a high school diploma and preferably experience in sales or customer service.

Benefits

Health options

401(k) matching

Stock purchase plans

Tuition reimbursement

Paid time off

Qualifications

• Sales, Collections, or Customer Service experience preferred.

Responsibilities

• Manage the lifecycle of loans, including collections activities.
• Exceed customer expectations through ease, empathy, and encouragement.

Skills

Sales

Customer Service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses.

In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role offers rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their careers.

Target base salary range is $18.00-$22.00, based on skills and experience. Additionally, this role is eligible for a competitive bonus program based on individual and company performance.

In the Role

1. Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
2. Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals.
3. Develop new connections and maintain existing ones by engaging customers throughout the loan process and lifecycle, presenting tailored solutions based on customer needs.
4. Manage the lifecycle of loans, including collections activities, while maintaining compliance with all relevant laws and regulations.
5. Engage with customers and other departments through multiple technological channels, including phone, email, chat, and internal systems.
6. Exhibit passion for achievement, bringing an internal drive to succeed and a goal-oriented attitude.
7. Clearly educate and inform customers on optional insurance products, ensuring thorough understanding of the loans, terms, and options.

Requirements

• High School Diploma or GED.

Preferred

• Sales, Collections, or Customer Service experience.
• Bilingual - Spanish.

Location

On-site

Schedule

Monday-Friday during standard business hours, with some extended hours and potential Saturday work.

Who We Are

A career with OneMain offers the potential to earn a salary plus incentives. Opportunities for advancement include leadership roles such as Branch Manager and District Manager, supported by comprehensive training programs. Benefits include health options, 401(k) matching, stock purchase plans, tuition reimbursement, and paid time off, among others.

OneMainFinancial (NYSE: OMF) is a leader in providing responsible credit access to nonprime customers, dedicated to improving financial well-being since 1912. We serve millions of customers through community branches, phone, and online channels, committed to an inclusive culture, career growth, and community impact.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Business Development, Entry Level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Benefits, Customer Experience, Credit, Leadership, Manager Trainee