Loan Sales Pro: Growth, Rewards & Impact

RiseMe; Austin (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Job summary

OneMain Holdings, Inc. in Austin, TX is seeking a Loan Sales Specialist to help customers access affordable financing. You will listen to needs, present tailored loan options, and guide applicants through the process in a fast-paced environment.

This role emphasizes empathy, clear communication, and teamwork across departments to achieve branch goals. The ideal candidate will have a high school diploma or GED, experience in sales, collections or customer service, and a preferred ability to

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Multitasking

Empathy

Customer service

Communication

Sales

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Holdings, Inc. in Austin, TX is seeking a Loan Sales Specialist to help customers access affordable financing. You will listen to needs, present tailored loan options, and guide applicants through the process in a fast-paced environment.

This role emphasizes empathy, clear communication, and teamwork across departments to achieve branch goals. The ideal candidate will have a high school diploma or GED, experience in sales, collections or customer service, and a preferred ability to