Loan Sales & Collections Specialist – Growth Bonuses

WAC-KY World Finance Company of Kentucky, LLC; Winchester (KY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Paid holidays and vacation

Mental health support

Career advancement opportunities

Volunteer time

Job summary

World Finance is seeking a Financial Services Representative to drive loan sales, manage delinquent accounts, and assist customers with tax and financial services. The role involves daily outbound calls, in-person meetings, and meeting performance goals across sales, collections, tax services, and branch operations.

Compensation starts at $16–$17 per hour with performance-based bonus opportunities, plus comprehensive benefits.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Strong communication, problem-solving, and organizational skills.
• Must meet basic education and licensing requirements.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation; thrive in a high-volume environment.
• Manage delinquent accounts by securing payments and arranging payment plans.
• Assist customers in person with loan applications, tax preparation services, and account questions.
• Process payments, updates, and documentation in company systems; maintain accurate records.

Skills

Sales experience

Customer service

Collections

Account management

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

World Finance is seeking a Financial Services Representative to drive loan sales, manage delinquent accounts, and assist customers with tax and financial services. The role involves daily outbound calls, in-person meetings, and meeting performance goals across sales, collections, tax services, and branch operations.

Compensation starts at $16–$17 per hour with performance-based bonus opportunities, plus comprehensive benefits.