Loan Processor – GoGreen & Home Solutions Lending

SAN-Francisco-Federal-Credit-Unio; San Francisco (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Generous PTO

401(k) Plan

Profit sharing

Bonuses

Tuition reimbursement

Job summary

San Francisco Federal Credit Union is seeking a Loan Processor Specialist for the Golden Gate Branch in San Francisco. The role supports consumer lending operations, processes GoGreen, HomeSolutions, and Indirect Auto loans, and ensures regulatory compliance while delivering an exceptional member experience.

You will work with GoGreen program partners and indirect auto dealers, manage loan documentation and conditions, and assist with program enhancements and cross-selling opportunities.

Qualifications

• Excellent verbal and written communication with members, contractors, dealers, and colleagues.
• Strong interpersonal and relationship-building skills and a commitment to member and partner service.
• Self-motivated with the ability to work independently in a fast-paced environment.
• Proven ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Familiarity with Microsoft Office applications (Word, Excel, Outlook, OneNote).

Responsibilities

• Review, verify, and process consumer loan applications for GoGreen, HomeSolutions, and Indirect Auto lending programs.
• Monitor and manage loan pipelines, digital lending workflows, processing queues, and funding activities.
• Provide professional phone and email support to members and partners, including handling escalated inquiries.
• Collaborate with underwriters and lenders to resolve issues and facilitate timely funding.
• Maintain relationships with merchants and program partners to support performance and portfolio growth.

Skills

Verbal and written communication

Interpersonal skills

Attention to detail

Problem solving

Microsoft Office

Education

High school diploma or equivalent

Tools

MeridianLink

LoanStar

Corelation KeyStone

Job description

San Francisco Federal Credit Union is seeking a Loan Processor Specialist for the Golden Gate Branch in San Francisco. The role supports consumer lending operations, processes GoGreen, HomeSolutions, and Indirect Auto loans, and ensures regulatory compliance while delivering an exceptional member experience.

You will work with GoGreen program partners and indirect auto dealers, manage loan documentation and conditions, and assist with program enhancements and cross-selling opportunities.