Loan Operations Assistant

First Financial Bank Texas; Houston (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

First Financial Bank Texas is seeking an administrative support specialist to assist senior loan officers with commercial and consumer loans in Orange, Texas. The role involves handling loan applications, coordinating with processors, and ensuring timely closing documentation while maintaining a professional customer-focused approach.

You will perform general office duties, greet customers, answer phones, and manage multiple tasks in a fast-paced environment.

Qualifications

• Requires high school graduate and at least three years secretarial/administrative experience.
• Strong customer relations, accuracy, flexibility, reliability, initiative, confidentiality.
• Ability to handle multiple tasks in a fast-paced, stressful environment.
• Experience with word processing and spreadsheet software.
• Strong grammar, punctuation, written and verbal communication skills.
• Professional demeanor in customer relations.

Responsibilities

• Provide administrative support for one or more Sr. level loan officers engaged in commercial/consumer loans.
• Type, file, answer phone, greet and assist customers and prospective customers.
• Assist customers with the loan application process and prepare applications for lending officers’ review.
• Coordinate with loan processors to complete and return closing documentation in a timely manner.
• Handle special projects as assigned and support Customer Service First culture.

Skills

Customer relations

Written communication

Verbal communication

Word processing

Spreadsheet software

Multitasking

Confidentiality

Education

High school diploma

Secretarial/administrative experience

Tools

Word processing software

Spreadsheet software

Job description

First Financial Bank Texas is seeking an administrative support specialist to assist senior loan officers with commercial and consumer loans in Orange, Texas. The role involves handling loan applications, coordinating with processors, and ensuring timely closing documentation while maintaining a professional customer-focused approach.

You will perform general office duties, greet customers, answer phones, and manage multiple tasks in a fast-paced environment.