Loan Processing Assistant I — Customer-Focused Lending Support

First Financial Bancshares, Inc.; Orange (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

First Financial Bancshares, Inc. in Orange, Texas, is seeking a Lending Assistant I to support Sr. loan officers in commercial and consumer loans.

You will process loan applications, coordinate with loan processors, and ensure timely closing documentation while delivering strong customer service. Ideal candidates have a high school diploma and at least 3 years of secretarial/administrative experience, with proficiency in word processing and spreadsheets.

Qualifications

• High school graduate with strong customer service and communication skills.
• At least 3 years of secretarial/administrative experience; loan experience preferred.
• Proficient in grammar, punctuation, written and verbal communication.
• Professional demeanor with accuracy and confidentiality in handling sensitive data.

Responsibilities

• Perform administrative duties for one or more Sr. level loan officers in commercial/consumer loans.
• Type, file, answer phone, greet and assist customers and prospects.
• Assist customers with the loan application process and prepare applications for review.
• Coordinate with loan processors to complete and return closing documents timely.
• Handle special projects and participate in Customer Service First culture.

Skills

Customer relations

Communication

Accuracy

Multitasking

Confidentiality

Education

High school diploma

Tools

Word processing

Spreadsheet

Job description

First Financial Bancshares, Inc. in Orange, Texas, is seeking a Lending Assistant I to support Sr. loan officers in commercial and consumer loans.

You will process loan applications, coordinate with loan processors, and ensure timely closing documentation while delivering strong customer service. Ideal candidates have a high school diploma and at least 3 years of secretarial/administrative experience, with proficiency in word processing and spreadsheets.