Loan Processing & Compliance Specialist

Sun Loan Company; Murfreesboro (TN); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Low-deductible medical

Telehealth

On-demand pay

Competitive salary

401(k) match

Paid time off

Bonus opportunities

Career development

Formal training

Job summary

Sun Loan Company is hiring a Loan Specialist to support the branch manager in maintaining a profitable, compliant office. You will process loan applications, verify documents, and manage all paperwork to ensure regulatory adherence.

The role involves contacting customers about payments, arranging extensions, and assisting with pay schedules. In the manager's absence, you will help oversee daily operations to sustain productivity.

Qualifications

• 1 year customer service experience in any field.
• High School/GED preferred.
• Demonstrates positive attitude and strong work ethic for collaborative environment.
• Excellent communication, active listening, and persuasive sales techniques.

Responsibilities

• Process loan applications accurately and assemble/verify supporting documents.
• Maintain regulatory compliance and complete paperwork in a timely manner.
• Contact customers about payment arrangements and loan extensions.
• Oversee office operations in the manager's absence to ensure continuity and productivity.
• Sell ancillary products where applicable and maintain loan records.

Skills

Customer Service

Communication

Sales

Attention to detail

Education

High School/GED

Job description

Sun Loan Company is hiring a Loan Specialist to support the branch manager in maintaining a profitable, compliant office. You will process loan applications, verify documents, and manage all paperwork to ensure regulatory adherence.

The role involves contacting customers about payments, arranging extensions, and assisting with pay schedules. In the manager's absence, you will help oversee daily operations to sustain productivity.