Loan Processing & Compliance Assistant

United Community Banks Inc.; Georgia; On-site; USD 55,188,000 - 66,019,000; Full time

Job summary

United Community Banks Inc. is seeking a Loan Support Assistant to assist with consumer and commercial loans and ensure proper documentation and compliance. You will input loan data, assemble documents, verify signatures and dates, and support loan officers while providing excellent customer service.

The role requires attention to detail, basic office software proficiency, and willingness to participate in compliance training and cross-functional tasks as needed.

Qualifications

• High School diploma or equivalent.
• Minimum of 1 year experience in a financial organization preferred.
• Experience in commercial and consumer lending preferred.
• Successful completion of in-house training program or approved external training program.
• Good interpersonal communication and organizational skills.
• Proficient keyboarding skills.
• Proficient in Microsoft Office programs.
• Good understanding of financial institution products and procedures pertaining to loan operations and compliance.
• Attention to detail.
• Participate in all required compliance training including Bank Secrecy Act/AML.

Responsibilities

• Provide administrative assistance to the loan officer and staff, including updating loan data or inputting loans into the system as needed, and assembling of loan documentation
• Ensure loan files contain documents with proper signature, dates, and other relevant data
• Assemble and verify accuracy of loan documentation
• Check documents for proper vesting, legal descriptions, closing dates, and signatures
• Perform variety of clerical duties requiring knowledge of departmental procedures and use office computers for data input and other activities
• Order credit reports
• Answer customer inquiries
• Be familiar with bank products and services and look for opportunities to develop new customer relationships and strengthen existing customer relationships using United’s need-based sales approach
• Work loan exceptions
• Obtain and work insurance list
• Create and/or verify wire transfers
• Assist other departments on a temporary basis as needed during peak hours

Skills

Interpersonal communication

Organizational skills

Attention to detail

Compliance training

Microsoft Office proficiency

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

United Community Banks Inc. is seeking a Loan Support Assistant to assist with consumer and commercial loans and ensure proper documentation and compliance. You will input loan data, assemble documents, verify signatures and dates, and support loan officers while providing excellent customer service.

The role requires attention to detail, basic office software proficiency, and willingness to participate in compliance training and cross-functional tasks as needed.