Lending Assistant

Texas Heritage National Bank; Daingerfield (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Texas Heritage National Bank is seeking a Lending Assistant to join the Community Banking Team in Daingerfield, TX. The role focuses on preparing and maintaining consumer and commercial loan transactions while ensuring accuracy and regulatory compliance throughout the loan lifecycle.

The successful candidate will support commercial lenders, provide exceptional customer service, and maintain loan and customer files with attention to detail.

Qualifications

• Requires knowledge of banking operations and regulatory compliance.
• Customer service skills with empathy and professionalism.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication.
• Strong problem solving and decision-making skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Support lending team in managing existing loan relationships and pursuing new opportunities.
• Prepare credit reports and loan document packages; ensure accuracy and completeness.
• Assist customers with deposits, transfers, loan advances, payoffs and related inquiries.
• Identify and collect documentation for commercial loan requests.
• Maintain loan transaction files and customer credit files; ensure compliance with regulations.
• Coordinate with Loan Servicing and Deposit Operations to maintain records.

Skills

Banking operations

Customer service

Attention to detail

Communication (oral & written)

Problem solving

Independent work

Education

High School diploma or equivalent

Finance/Business degree preferred

Job description

Description

We are on the search for a Lending Assistant to join our Community Banking Team! This position is responsible for preparing and maintaining consumer and commercial loan transactions. This role ensures that all loan documentation is accurate, complies with regulatory requirements, and is completed in a timely manner. They will work closely with the commercial lending team and customers to facilitate a smooth loan process and provide exceptional customer service throughout the loan lifecycle.

Duties/Responsibilities

• Support the location's lending team in managing existing loan relationships and pursuing new loan opportunities; and support the deposit operations team in managing existing accounts.
• Perform administrative tasks that can include but are not limited to preparing credit reports and loan document/packages, ensuring accuracy and completeness of loan packages, gathering information on existing loan relationships, booking/closing loans.
• Perform customer service duties that may include identifying, researching and resolving customers' questions and issues regarding deposits, fund transfers, loan advances, loan pay downs and payoffs, etc.
• Identify and order documentation required to process commercial loan requests.
• Track and ensure receipt of appropriate documents/reports.
• Prepare and maintain loan transaction files and assist in maintaining customer credit files.
• Ensure completeness and accuracy of credit and transaction files.
• Coordinate account maintenance with the Loan Servicing and Deposit Operations Departments.
• Manage compliance reporting and maintain customer and prospect data base.
• Assist commercial loan officers in addressing customer inquiries and servicing requests.
• Perform additional duties as requested or assigned.
• Complies with federal and state regulations and all established Bank policies and procedures.

Required Skills/Abilities

• Strong knowledge of banking operations and regulatory compliance.
• Exceptional customer service skills, with the ability to handle difficult or sensitive situations with empathy and professionalism.
• Strong attention to detail and accuracy.
• Excellent communication skills, both verbal and written.
• Strong problem solving and decision-making skills.
• Ability to work independently with minimal supervision and make sound judgements.

Education And Experience

• High School diploma or equivalent required; an associate or bachelor's degree in finance, business administration or related field preferred
• 2+ years of experience in commercial loan processing, loan operations or a related field within a banking or financial services environment

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.