Loan Processing Associate

Strive Solutions; El Paso (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Strive Solutions in El Paso, TX is seeking a bilingual loan support specialist to assist customers in English and Spanish throughout the loan process. You will review histories, prepare documents, and support closings with precise record-keeping.

The role emphasizes attention to detail, workflow management, and proficient use of computer systems and office equipment to ensure compliant, timely service. Experience with consumer loans is a plus; full-time, with training provided for the right

Qualifications

• Fluency in English and Spanish required.
• Detail-oriented with accurate document prep.
• Manage loan applications and transaction workflows.
• Comfort using computers and office equipment.

Responsibilities

• Assist customers with loan questions and guide them through the process.
• Review loan histories to support decisions and documentation.
• Prepare loan documents and contracts accurately.
• Support loan closings and ensure required documentation is completed.
• Use computer systems and office equipment to complete tasks.

Skills

Bilingual EN/ES

Attention to detail

Loan workflow management

Computer literacy

Job description

Provide customer support for consumer loan inquiries in English and Spanish. Process loan applications and related transactions, ensuring accurate handling of information.

Key Responsibilities

• Assist customers with loan questions and guide them through the process
• Research and review existing loan histories to support decisions and documentation
• Prepare loan documents and contracts accurately
• Support loan closings and ensure required documentation is completed
• Use computer systems and office equipment frequently to complete tasks

Required Qualifications And Skills

• Fluency in both English and Spanish
• Strong attention to detail and accuracy in document preparation
• Ability to manage loan application and transaction workflows
• Comfort with frequent computer and office machinery use

Extended periods of sitting are required as part of the role.