Loan Operations Specialist

Texas Heritage National Bank; Texas; Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Texas Heritage National Bank seeks a detail-oriented Loan Operations professional to manage processing notifications, prepare loan documents, and coordinate with Loan Officers and Compliance. This role requires strong communication skills, regulatory knowledge, and the ability to multitask in a fast-paced environment.

Responsibilities include ensuring accurate documentation, leveraging the bank's loan platform, and identifying efficiency improvements.

Formación

• High school diploma or GED required; some college preferred.
• Loan experience or banking experience is preferred but not required.
• Familiarity with loan terminology and closing processes is beneficial.
• Able to communicate effectively in writing and verbally; meet deadlines in a fast-paced environment.
• Knowledge of federal/state lending regulations and bank policies is advantageous.

Responsabilidades

• Monitor loan processing notifications and handle loan requests promptly.
• Coordinate with Loan Officer and Assistant to ensure compliance with bank policy and regulatory requirements.
• Gather information for loan documents with internal teams including Loan Officers, Lending Assistants, and Compliance.
• Communicate status updates to loan staff regarding requests, missing information, and clear-to-close information.
• Review imaging system for documentation and deficiencies for refinance and modification requests.
• Enter loan data into the bank's platform to originate documents per approvals and collateral.
• Review loan documentation packages for accuracy and completeness.
• Address documentation errors and suggest process improvements for efficiency.
• Identify opportunities to streamline loan operations workflows and improve accuracy.
• Propose updates to loan templates and guidelines to ensure consistency and compliance.
• Stay informed on regulatory changes impacting lending and documentation.

Conocimientos

Microsoft Office

Loan terminology

Regulatory knowledge

Communication skills

Detail orientation

Team collaboration

Policy compliance

Time management

Self-motivation

Educación

High School Diploma or GED

Some college or college degree

Herramientas

Loan platform system

Imaging system

Descripción del empleo

Description

Responsibilities:

• Monitor incoming loan processing notifications within our portal, handling loan requests promptly and efficiently.
• Communicate closely with the Loan Officer and Assistant to ensure that loan processing aligns with bank policy and regulatory requirements
• Collaborate with internal teams, including Loan Officers, Lending Assistants, and Compliance personnel, to gather necessary information for preparing loan documents.
• Communicate with other members of Loan Operations and the lending staff regarding the status of loan requests, missing information needed from the lender/borrower, and clear-to-close information.
• Reviews imaging system for documentation and documentation deficiencies for internal refinance and modification requests.
• Uses the Bank’s loan platform system to key in information necessary to originate loan documents according to approval, collateral, and additional documentation in an efficient manner.
• Review loan documentation packages, ensuring accuracy, completeness, and adherence to established guidelines and policies.
• Manages documentation errors to an acceptable level once notified.
• Identify opportunities to enhance efficiency and accuracy in loan operations processes and contribute to developing streamlined workflows.
• Propose any improvements to existing loan templates and guidelines to ensure consistency and compliance.
• Demonstrates knowledge of bank regulations pertinent to lending by staying informed about industry regulations, lending practice changes, and loan documentation requirements updates
• Other duties and/or projects as assigned.

Requirements

Qualifications:

• Self-starter and self-motivated to meet job expectations and goals.
• Basic Proficiency in Microsoft Office Products, including Word, Excel, and Outlook.
• Knowledge of loan terminology and elements/process required to close a loan.
• Knowledge of general banking principles and federal and/or state regulatory lending laws.
• Ability to communicate effectively both verbally and in writing; multitask and work with exact deadlines in a fast-paced environment while managing multiple deadlines
• Ability to maintain attention to detail and complete accurate, detailed work within specific timeframes.
• Work effectively in a team environment and help others when needed.
• Ability to follow policies and procedures.
• Ability to work under general supervision.
• Ability to maintain punctuality, work attendance, and work extended hours, as necessary.

Education/Experience:

• Loan experience (preferred)
• Banking experience (preferred)
• Teller experience (preferred)
• High School Diploma or GED (required)
• Some college or college degree (preferred)