LOAN OPERATIONS SPECIALIST

Southwest Bank; Odessa (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Southwest Bank is seeking a Loan Operations Specialist to support loan servicing, ensure regulatory compliance, and resolve moderately complex issues. The role requires solid knowledge of loan operations processes and strong attention to detail.

You will review applications and closing documents, input data into core systems, process payments and rate changes, and assist with audits. This position offers opportunities to improve efficiency and provide excellent service to internal and external

Qualifications

• High school diploma or equivalent required.
• Banking or loan operations experience preferred.

Responsibilities

• Review loan application materials and closing documents for completeness and accuracy prior to funding.
• Input loan data into core system for new, renewed, and modified and extended loans.
• Review morning reports daily, corrections to be made as necessary.
• Process payments, rate changes, and all other loan maintenance.
• Conduct quality control checks on loan files and correct discrepancies.
• Maintain loan system records, including payment schedules, escrow disbursements and escrow analysis, participations/syndications and SBA (1502 reporting).
• Handle payoff requests, loan verifications, payments, advances, lien releases, and loan research.
• Serve as a resource for branch and lending staff on loan operations procedures.
• Assist in balancing general ledger accounts related to loan operations.
• Support audits and regulatory examinations by preparing required reports and documentation.
• Identify opportunities to improve departmental efficiency and accuracy.
• Learn and follow all Bank policies, procedures, and compliance regulations related to loan operations.
• Provide exceptional customer service to internal and external clients.
• Participate in training to develop knowledge of loan products, systems, and processes.
• Backup to loan imaging & document exception tracking/reporting.

Skills

Analytical and problem-solving

Attention to detail

Organizational skills

Independent work

Education

High school diploma or equivalent

Tools

Loan core processing systems

Microsoft Office

Job description

Job PurposeThe Loan Operations Specialist performs loan servicing functions with minimal supervision, ensuring compliance with regulatory requirements and Bank policies. This position requires solid knowledge of loan operations processes and the ability to resolve moderately complex issues.Key ResponsibilitiesReview loan application materials and closing documents for completeness and accuracy prior to funding the loan to ensure proper signatures, disbursements and documentation obtained.Input loan data into the core system for new, renewed, and modified and extended loans according to the terms outlined in the loan documentation.Review morning reports daily, corrections to be made as necessary.Process payments, rate changes, and all other loan maintenance.Conduct quality control checks on loan files and correct discrepancies.Maintain loan system records, including payment schedules, escrow disbursements and escrow analysis, participations/syndications and SBA (1502 reporting)Handle payoff requests, loan verifications, payments, advances, lien releases, and loan research.Serve as a resource for branch and lending staff on loan operations procedures.Assist in balancing general ledger accounts related to loan operations.Support audits and regulatory examinations by preparing required reports and documentation.Identify opportunities to improve departmental efficiency and accuracy.Learn and follow all Bank policies, procedures, and compliance regulations related to loan operations.Provide exceptional customer service to internal and external clients.Participate in training to develop knowledge of loan products, systems, and processes.Process ACDVs and AUDs on E-Oscar.Backup to loan imaging & document exception tracking/reportingPerforms other related duties as assigned by managementEducation / Qualifications / ExperienceHigh school diploma or equivalent requiredBanking or loan operations experience preferred.Basic computer and data entry skills.Strong attention to detail and organizational skills.Strong understanding of loan documentation, servicing, and compliance requirements.Proficiency with loan core processing systems and Microsoft Office applications.CompetenciesStrong analytical and problem-solving skills.Ability to work independently with minimal supervision.Strong organizational skills with ability to manage multiple tasks.