LOAN OPERATIONS SPECIALIST

Signature Bank of Arkansas; Fayetteville (AR); In loco; USD 35.000 - 52.000; Tempo pieno

Descrizione del lavoro

Signature Bank of Arkansas is seeking a Loan Operations Specialist to perform a range of operational tasks, maintain loan files, and support loan processing within a small team. The role emphasizes accuracy, timeliness, and professional communication with customers and colleagues.

A high school diploma and banking exposure are preferred, with opportunities to grow within a compliant banking environment. The position requires strong organizational skills, confidentiality, and the ability to

Competenze

• HS diploma or GED required.
• 1–2 years banking experience preferred, with loan operations exposure.
• Excellent written and oral communication skills in English.

Mansioni

• Process and maintain loan files and documentation with accuracy.
• Prepare and process loan documentation for in-house loans.
• Handle loan maintenance tasks including payments, advances, corrections, late fees, and address changes.
• Assist with inquiries and research related to loans for customers and team members.
• Set up, review and scan auto-transfers and related tasks.
• Pull paid loan files and process collateral releases; manage escrow payments and analyses.

Conoscenze

Verbal communication

Written communication

Attention to detail

Confidentiality

Time management

Formazione

High school diploma

Strumenti

Computer skills

Descrizione del lavoro

Job Title: Loan Operations SpecialistReports to: Loan Operations ManagerFLSA Status: Non-Exempt – HourlyStatement of Hire:At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customer’s expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area.A successful Team Member will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.Job Summary:The position of Loan Operations Specialist is responsible for a wide range of operational functions and is multi-faceted with critical time schedules. This position will work within a small team environment to assist with the maintenance of loan files. Completion of all assigned duties both accurately and proficiently are essential for this position.Essential Duties, Responsibilities & Expectations:Exhibit a sense of urgency to provide the finest of customer service at all times and in all forms of verbal and written communications.May be required to effectively handle any assigned duties including but not limited to the following:Image/Upload/Edit new loans and renewalsAccurately prepare and process loan documentation for all in-house loansAssign/Remove technical exceptions on new loans and renewalsAssist with all loan maintenance including payment/advance corrections, late fees, address changes, lender changes, etcAssist with various requests including VOM, payoff quotes, wires, close loan, address changes, lender changes, batch approvals, etcAssist customers and Team Members regarding loan inquiries and researchSetup, review and scan auto-transfersPull paid loan files and process collateral releasesE-Oscar reportingProcess and maintain ParticipationsMaintain Loan Control/Loans in Process GL’sMaintain and Process escrow payments and analysisPerform all other tasks requested as they relate to the Bank and its functionsSupervisory Responsibilities: NoneCompliance:All Team Members are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each Team Member is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities. It is the affirmative duty of each Team Member to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All Team Members shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Team Members must participate in required training on pertinent compliance laws and regulations as required by Signature Bank of Arkansas.All Team Members will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.Education / Experience:High school diploma or general education degree requiredMinimum of 1-2 years of banking experience required with previous loan operations experience preferredSkills / Knowledge / Abilities:Ability to effectively communicate courteously and professionally in English (both written and oral)Must be able to satisfactorily perform all duties and responsibilities listed above within a reasonable time frameStrong organizational skills with ability to effectively handle multiple tasks simultaneouslyGood interpersonal communication skills to effectively relate to all levels of the Bank staffAbility to maintain strict confidentialityStrong computer skills with ability to utilize all necessary software applications and accurately enter dataWorking Conditions / Environment / Potential Hazards:General office environmentMay be necessary to work extended hoursThe noise level in the work environment is usually moderateReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsPeriodic travel on occasionPhysical Requirements:Able to sit or stand for an extended period of timeAble to exercise a full range of body motion, including sitting, standing, walking, stooping, and reachingAble to lift up to 20 poundsRequires Team Member to talk and hearRequires Team Member to use fine motor skillsSpecial vision abilities require close vision and the ability to adjust focus