Lender Admin Associate

Esquire Bank; Rosemont (IL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k with employer match

Annual performance bonus

Hybrid work model

Job summary

Esquire Bank is seeking a Lender Admin Associate in Rosemont, IL to coordinate loan support functions and maintain open communication among loan officers, customers, and closing agents.

The role requires attention to detail, strong organizational skills, and experience in loan operations. Hybrid work with one remote day per week after a 90-day probationary period, salary range $65,000–$80,000 plus benefits.

Qualifications

• High School diploma or equivalent required.
• Minimum 2 years in Loan Operations, Commercial/Real Estate Banking loan workflow and documentation preferred.
• Proficient with Microsoft Office (Excel/Word) required.
• Jack Henry Silverlake knowledge preferred but not required.
• LaserPro and attorney documentation knowledge required.

Responsibilities

• Coordinate communication between loan officers, customers, branch staff, title companies, and insurers.
• Oversee loan officer pipeline schedules and deadlines.
• Assist with processing loan payments, advances, and wire transfers related to closings; resolve issues.

Skills

Organizational skills

Attention to detail

Multitasking

Customer service mindset

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Word

Jack Henry Silverlake

LaserPro

Job description

Reports To: SVP, Loan Operations and Services

Location: Rosemont, IL

Signature, a division of Esquire Bank, is focused on lending to small to medium sized businesses. With plans for additional growth, we have identified a need to add a Lender Admin Associate to coordinate a variety of loan support functions.

Essential Duties and Responsibilities

• Facilitate and maintain communication between loan officer, customers, branch staff, title company closing agents and insurance companies.
• Oversee loan officer(s) pipeline schedules and deadlines
• Assist customers and officer(s) with the processing of loan payments, loan advances, construction advances, DDA transfers and wire transfer orders connected to loan closings. Also identify and resolve errors and discrepancies with the above requests.
• Schedule and perform closing for commercial, real estate, letters of credit and SBA loans and possible consumer transactions.
• Collect all required paperwork and submit to Loan Operations for preparing loan documentation, including forms for ordering documents for new or renewed loans, flood certificates, title work, appraisal engagements, pulling UCC lien searches and credit reports.
• Review all loan documents to ensure they are complete & accurate according to loan write-up and policies and procedures prior to loan closing, send complete loan package for booking and record all appropriate collateral documents.
• Order title commitments and demonstrate an understanding of the title requirements to be satisfied before closing on residential and commercial properties.
• Read, understand and balance a Closing Disclosure as prepared by the closing title company (includes both buyer and seller columns)
• Assist officer in the monitoring of past due reports and contact customers if needed to receive payment. Assist officer in the monitoring of loan maturing reports.
• Track and resolve outstanding loan exception items in collateral tracking including exceptions for missing or expired loan documents. Research and clear exceptions in a timely manner. Advise assigned loan officer(s) of all loan exceptions.
• Scan customer information documents and ensure they are imaged to correct templates and properly labeled in the document imaging system. Set expiration date(s) on documents as needed. Trouble-shoot errors and verify the image quality.
• Other duties as assigned

Qualifications and Requirements

• High School Diploma or equivalent
• Minimum of 2 years of experience in Loan Operations Banking, Commercial and Real Estate Banking Loan workflow and Bank Loan Documentation preferred.
• Proficient knowledge of Microsoft Office, Excel and Word is required.
• Knowledge of Jack Henry Silverlake preferred, but not required
• Knowledge of Laser Pro and attorney documentation, required
• Demonstrate a high level of organization, ability to prioritize and multi-task with attention to detail and accuracy, manage multiple projects, demonstrate self-motivation, ability to follow through with tasks and must have deadline-oriented work ethic
• Work well under pressure while meeting deadlines.
• Ability to establish and maintain effective working relationships with internal and external customers.
• Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
• Salary $65,000 - $80,000 per year
• Health insurance (medical, dental and vision), paid time off, 401k with employer match and annual performance bonus
• Hybrid position with 1 remote workday per week after 90-day probationary period
• Opportunities for professional growth and development. Positive and inclusive work environment.

Signature is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic.