Loan Operations Quality Assurance Specialist

Oxford Bank; Flint (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Oxford Bank is seeking a Quality Control Specialist (Loan Operations) to perform pre-closing, post-closing, post-funding, and post-booking reviews ensuring accuracy of loan documentation and servicing records. You will verify credit terms, covenants, and disclosures across personal, commercial, SBA, and HELOC loans.

The role requires strong analytical skills, attention to detail, and the ability to communicate findings with lending partners.

Qualifications

• Two+ years of banking experience in loan operations, loan documentation, loan servicing, or quality control.
• Experience reviewing or processing loan documentation and maintaining accurate loan system records.
• Knowledge of loan agreements, notes, disclosures, and entity documentation preferred.

Responsibilities

• Perform routine quality control reviews across supported loan products using established checklists and service-level expectations.
• Conduct pre-closing reviews to verify loan documents reflect approved terms and disclosures.
• Perform post-closing and post-funding reviews to confirm documentation is complete and properly executed.
• Review loan setup and booking accuracy in the core system and escalate inconsistencies for resolution.
• Document discrepancies and communicate findings to Closing, Servicing, and lending partners.

Skills

Loan operations

Quality control

Documentation review

Analytical skills

Attention to detail

Communication

Microsoft Office

Loan systems

Education

Associate degree preferred

Tools

Loan origination system

Core servicing system

Imaging system

Exception-tracking system

Document management

Job description

Oxford Bank is seeking a Quality Control Specialist (Loan Operations) to perform pre-closing, post-closing, post-funding, and post-booking reviews ensuring accuracy of loan documentation and servicing records. You will verify credit terms, covenants, and disclosures across personal, commercial, SBA, and HELOC loans.

The role requires strong analytical skills, attention to detail, and the ability to communicate findings with lending partners.