Loan Operations Associate – Growth & Impact

Branson Bank; Branson (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA/FSA

Paid time off

Job summary

Branson Bank in Branson, Missouri, is seeking a Loan Representative I to provide administrative and operational support to the lending team, ensuring loan files are accurate and moving smoothly through the process.

You’ll assist loan officers with file setup, disclosures, and closing support, maintain organized records, greet customers, coordinate closings, and handle routine inquiries with discretion. The role is onsite with typical business hours.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 2+ years banking or administrative experience preferred.
• Loan terminology and banking operations knowledge; strong detail, organization, confidentiality, multitasking, teamwork, communication, and customer service skills.

Responsibilities

• Assist loan officers/processors with file setup and closing support.
• Enter and update loan data in bank systems; prepare routine loan documents, disclosures, and correspondence.
• Track files for missing items and follow up; support renewals, extensions, and maintenance requests.
• Maintain organized files to meet policy and regulatory standards; respond to inquiries; greet customers and route to staff.
• Coordinate and assist with closings, signatures, and post-closing document review; serve as notary as needed.

Skills

Banking operations knowledge

Administrative experience

Attention to detail

Customer service

Communication

Education

High school diploma/equivalent

Associate degree preferred

Tools

Banking software

Microsoft Office

Job description

Branson Bank in Branson, Missouri, is seeking a Loan Representative I to provide administrative and operational support to the lending team, ensuring loan files are accurate and moving smoothly through the process.

You’ll assist loan officers with file setup, disclosures, and closing support, maintain organized records, greet customers, coordinate closings, and handle routine inquiries with discretion. The role is onsite with typical business hours.