Loan Support Specialist II

First Financial Bank; Weatherford (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

First Financial Bank in Weatherford, TX seeks an administrative assistant to support senior loan officers handling consumer and commercial loans. You will answer phones, greet customers, and help prepare loan documents while ensuring adherence to lending processes.

This role emphasizes strong customer relations, accuracy, and multi-tasking in a fast-paced environment with daily email and phone interactions. Commitment to service culture and policy compliance is essential.

Qualifications

• Requires math and general business knowledge typically from high school graduation or equivalent experience.
• Bachelor's degree with two years administrative experience can substitute for required experience.
• Strong customer relations, communication, accuracy, flexibility, reliability, initiative, and ability to multi-task under stress.
• Proficient in grammar, punctuation, written and verbal communication.

Responsibilities

• Perform administrative duties for one or more Sr. level loan officers engaged in consumer/commercial loans.
• Type, file, answer phone, greets and assists customers via phone or email.
• Prepare loan documentation and follow up to ensure conformity to lending processes.
• Handle special projects as assigned.
• Participate in Customer Service First sales and service culture and follow company policies.

Skills

Customer service

Communication

Administrative support

Microsoft Word

Microsoft Excel

Attention to detail

Education

High school diploma

Bachelor's degree (substitution for experience)

Tools

Word processing

Spreadsheet software

Job description

First Financial Bank in Weatherford, TX seeks an administrative assistant to support senior loan officers handling consumer and commercial loans. You will answer phones, greet customers, and help prepare loan documents while ensuring adherence to lending processes.

This role emphasizes strong customer relations, accuracy, and multi-tasking in a fast-paced environment with daily email and phone interactions. Commitment to service culture and policy compliance is essential.