Loan Operations Administrator – Reconciliation

Western Alliance Bank; Las Vegas (NV); On-site; USD 66,000 - 74,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) matching program

Tuition assistance program

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank seeks a Loan Operations Administrator II to support accurate, compliant loan operations. You will perform monthly account certifications, daily reconciliations, and monitor invoices while ensuring regulatory compliance and portfolio integrity.

You will analyze processes, resolve issues, and provide responsive service to internal and external stakeholders, with strong attention to detail and the ability to work overtime and travel as needed.

Qualifications

• High school diploma or GED, plus three (3) years of banking or financial services experience.
• One to three (1-3) years of experience in lending activities, terminology, products and services.
• One to three (1-3) years of work experience in loan operations activities and terminology.
• One to three (1-3) years of knowledge of applicable state and federal banking compliance regulations and Bank lending policies.
• Advanced PC skills including Word and Excel.

Responsibilities

• Perform daily and monthly reconciliations and certifications for various loan activity.
• Assist with special projects as assigned.
• Monitor reports and recommend process improvements.
• Maintain confidentiality of all records and data.
• Provide effective customer service and resolve issues within authority.
• Use computer systems to process loan activity and resolve issues.

Skills

Banking experience

Lending terminology

Regulatory knowledge

Excel

Microsoft Word

Typing speed

Interpersonal communication

Organizational skills

Time management

Customer service

Attention to detail

Overtime flexibility

Travel ability

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Loan Operations Administrator - Reconciliation

Location: West Sahara

What You'll Do

The Loan Operations Administrator II performs a variety of loan operation functions that support accurate, compliant, and efficient lending operations. This role completes monthly account certifications, performs daily account reconciliations, monitors reimbursable fees and invoices, and supports regulatory and procedural requirements. The position requires strong analytical skills, attention to detail, and a thorough understanding of loan operation processes, lending terminology, and banking regulations. The Loan Operations Administrator serves as a key operational resource by helping maintain loan portfolio integrity, identifying opportunities for process improvement, and delivering responsive service to internal and external stakeholders.

• Perform daily and monthly reconciliations and certifications for various account types related to loan activity.
• Assist with special projects as assigned.
• Monitor assigned reports and recommend opportunities for process improvement.
• Maintain strict confidentiality of all records, reports, and data received or produced.
• Provide effective customer service and assist with resolving issues within assigned authority.
• Use computer systems efficiently to process loan activity, determine balances, and resolve issues within assigned authority.

What You'll Need

• High school diploma or GED, plus three (3) years of banking or financial services experience.
• One to three (1-3) years of experience, knowledge, and training in lending activities, terminology, products and services.
• One to three (1-3) years of work experience, knowledge, and training in loan operations activities and terminology.
• One to three (1-3) years of knowledge of applicable state and federal banking compliance regulations and Bank lending policies.
• Advanced personal computer skills, including word processing, spreadsheet and specialty software applications such as Microsoft Word and Excel.
• Typing skills sufficient to meet the production needs of the position.
• Intermediate math skills, including the ability to calculate interest and percentages; balance accounts; add, subtract, multiply, and divide using whole numbers, common fractions and decimals; identify routine mathematical errors; and compute rates, ratios and percentages, including drafting and interpreting bar graphs.
• Excellent oral, written, and interpersonal communication skills, with the ability to follow instructions, interpret documents, understand procedures, prepare reports and correspondence, and communicate clearly with customers and employees. Ability to resolve problems involving multiple factors and variables in non-standard situations.
• Strong organizational and time management skills.
• Ability to work occasional overtime, including evenings and/or weekends.
• Ability to travel locally and/or regionally.
• Ability to work with minimal supervision while performing assigned duties.

Compensation: Hourly range for new hires is generally $66,000.00 - $74,000.00 for Las Vegas, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits You'll Love

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

About The Company

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.