Loan Officer I: Member-Focused Lending & Decisions

Popa Fcu; Cerritos (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Popa FCU in Cerritos is seeking a Loan Officer I to assist members with consumer lending needs. You will evaluate loan applications, review supporting documents, and communicate loan terms with a focus on policy compliance and risk management. On-site presence is required during business hours.

Responsibilities include processing and decisioning loans, meeting production and quality goals, and providing excellent member service while adhering to BSA/AML and CIP requirements.

Qualifications

• High school diploma or equivalent required.
• Six months of consumer lending or related financial services experience preferred.
• Strong knowledge of lending practices, regulations and credit analysis.

Responsibilities

• Interview applicants and gather documentation to inform loan decisions.
• Review applications for creditworthiness and compliance with policies.
• Process loan applications with complete documentation and accuracy.
• Explain loan terms, options, and repayment plans to members.
• Make loan decisions per policy and applicable laws.
• Establish terms of approved loans and review with members.
• Explain denials and next steps to applicants.
• Monitor loan queue to meet SLAs and production goals.
• Provide financial education on credit importance.
• Assist with DMV title follow-ups and general branch support.

Skills

Communication

Decision making

Attention to detail

Multitasking

Teamwork

Customer service

Education

High school diploma or equivalent

Job description

Popa FCU in Cerritos is seeking a Loan Officer I to assist members with consumer lending needs. You will evaluate loan applications, review supporting documents, and communicate loan terms with a focus on policy compliance and risk management. On-site presence is required during business hours.

Responsibilities include processing and decisioning loans, meeting production and quality goals, and providing excellent member service while adhering to BSA/AML and CIP requirements.