Loan Officer Assistant

Bayshoremortgagefunding; Edgewood (MD); On-site; USD 40,000 - 62,000; Full time

Job summary

Bayshore Mortgage Funding in Maryland is seeking a Mortgage Loan Assistant/Onboarding Specialist to join our team. You will advise borrowers on financial status and payment methods, and guide customers through the loan application process.

Responsibilities include filing loan applications, developing referral networks, handling complaints, and ensuring documentation is complete. Must have mortgage experience, Encompass LOS, and bilingual Spanish.

Qualifications

• Must have prior mortgage experience.
• Familiar with Encompass LOS and lending practices.
• Strong analytical and math skills are required.
• Excellent written and verbal communication is essential.
• Bilingual in Spanish is required.

Responsibilities

• Advise borrowers on financial status and payment methods.
• Guide customers through the loan application process.
• File loan applications and supporting documents.
• Develop referral networks to locate loan prospects.
• Handle customer complaints and resolve issues.

Skills

Mortgage experience

Analytical skills

Communication skills

Rapport building

Bilingual Spanish

Tools

Encompass LOS

Job description

Description

We are seeking a Mortgage Loan Assistant/Onboarding Specialist to become a part of our team!

Responsibilities

• Advise borrowers on financial status and payment methods
• Guide customers through the loan application process
• File loan applications and supporting documents
• Develop referral networks to locate prospects for loans
• Handle customer complaints and take appropriate action to resolve them

Qualifications

• Previous experience in mortgage required
• Encompass LOS experience required
• Familiarity with financial and lending practices
• Ability to build rapport with clients
• Strong analytical and mathematical skills
• Excellent written and verbal communication skills
• Bilingual (Spanish) required