Loan Officer Assistant

Liberty1 Lending Inc.; Livonia (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A mortgage solutions company in Livonia, MI, seeks a Loan Officer Assistant to support Loan Officers by managing leads and client documentation. The ideal candidate must be organized and able to handle a fast-paced environment. Experience in telemarketing or customer service is preferred. This is a full-time role with opportunities for growth in the mortgage industry.

Qualifications

• Ability to handle high-volume inbound calls and manage leads effectively.
• Strong organizational and multitasking skills.
• Detail-oriented with strong communication and persuasion skills.

Responsibilities

• Screen and qualify leads to assess mortgage loan requirements.
• Support Loan Officers with daily pipeline updates and client follow-ups.
• Gather and review client documentation for accuracy.

Skills

Organizational skills

Multitasking ability

Communication skills

Persuasion skills

Tools

CRM systems

G Suite

Job description

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Loan Officer Assistant

Full Time Livonia, MI, US

5 days ago Requisition ID: 1002

Liberty 1 Lending INC.

Liberty 1 Lending, a firm that is committed to providing top-tier mortgage solutions to homebuyers, homeowners, and investors. We are seeking Loan Officer Assistants (LOAs) to join our team. As a trusted leader in the industry, we pride ourselves on our customer-first approach, offering a wide range of products to meet the unique needs of every client. Our team is dedicated to innovation, integrity, and personalized service, and we’re seeking motivated professionals to join our growing family.

Key Responsibilities:

• Screen and qualify leads to assessing if they meet the requirements for mortgage loans
• Support Loan Officers by managing daily pipeline updates, loan files, and client follow-ups
• Help gather and review client documentation for accuracy and completeness
• Communicate with borrowers, processors, and third parties to move files forward
• Maintain CRM notes and ensure all data is up-to-date and compliant
• Prepare disclosures, assist with locking loans, and support pre-approvals
• Act as a second set of eyes to ensure clean files and smooth closings

Requirements:

• Ability to handle high-volume inbound calls and manage leads effectively
• Strong organizational and multitasking skills
• Detail-oriented with strong communication and persuasion skills
• Proactive, dependable, and able to work in a fast-paced environment
• Tech-savvy — familiar with LOS systems, CRMs, and G Suite (or willing to learn)
• Motivated to grow within the mortgage industry (LO licensing support available)
• Experience in telemarketing, sales, or customer service (preferably in mortgage or financial services) is a plus