Loan Officer

West Capital Lending; Franklin (TN); On-site; USD 55,000 - 90,000; Full time

Job summary

West Capital Lending is seeking a proactive Loan Officer to guide clients through the financing process, assess financial information, and tailor loan solutions while ensuring regulatory compliance.

You will work with an in-house manager and processing team to deliver smooth approvals, build lasting client relationships, and meet sales goals in a collaborative, growth‑oriented environment.

Qualifications

• Excellent interpersonal and communication skills.
• Strong understanding of loan products, underwriting, and industry compliance.
• Ability to assess financial data and determine creditworthiness.
• Highly organized and detail-oriented with the ability to manage multiple priorities.

Responsibilities

• Assess loan applications by reviewing credit reports, financial documents, and client goals.
• Recommend appropriate loan products based on client eligibility and financial situation.
• Guide clients through the entire loan process, ensuring a smooth and informed experience.
• Verify documentation and ensure compliance with all regulations.
• Collaborate with underwriters, processors, and support teams to drive timely approvals.
• Maintain detailed knowledge of lending guidelines, market conditions, and regulations.
• Build and maintain strong client relationships to ensure satisfaction and referral business.
• Meet and exceed individual and team sales goals.

Skills

Interpersonal skills

Communication skills

Credit assessment

Industry compliance

Organizational skills

Tools

Microsoft Office Suite

Loan processing software

Job description

As a Loan Officer at West Capital Lending, you will be instrumental in helping clients secure financing that suits their individual needs. You’ll guide clients through the entire loan process, evaluate financial information, and offer tailored loan solutions while ensuring compliance with all regulations. This role combines sales, service, and strategy—with the tools and support to succeed.

What We Offer

• Leads
• Support: Full backing from an in-house manager and in-house processing team to ensure 100% support throughout the loan process

Key Responsibilities

• Assess loan applications by reviewing credit reports, financial documents, and client goals
• Recommend appropriate loan products based on client eligibility and financial situation
• Guide clients through the entire loan process, ensuring a smooth and informed experience
• Verify documentation and ensure compliance with all regulations
• Collaborate with underwriters, processors, and support teams to drive timely approvals
• Maintain detailed knowledge of lending guidelines, market conditions, and regulations
• Build and maintain strong client relationships to ensure satisfaction and referral business
• Meet and exceed individual and team sales goals

Requirements

• Minimum 1 year of experience as a Loan Officer or similar role in financial services
• Current Loan Officer license (NMLS)
• Strong understanding of loan products, underwriting, and industry compliance
• Excellent interpersonal and communication skills
• Ability to assess financial data and determine creditworthiness
• Proficiency in Microsoft Office Suite and loan processing software
• Highly organized and detail-oriented with the ability to manage multiple priorities

Equal Opportunity Statement

West Capital Lending is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.